Guaranteed Ride Program Guaranteed Ride Program

It happens. Emergencies and unexpected situations arise. If you or your driver gets sick, or if your driver cannot pick you up, no problem.  511NY Rideshare's Guaranteed Ride Program is hassle-free and easy to use. And the best part is, there's no cost to you. It's like an insurance policy for commuters. If you miss your ride, carpool or vanpool from work due to an emergency, we'll pay for you to get to your destination by public transit or taxi. It's that easy. Limitations apply.

To learn more about Guaranteed Ride Program and how to enroll, email us or call 511 and say "Rideshare." Out-of-state travelers can call 888-GO511NY (888-465-1169), select a region (Hudson Valley/Catskills, Long Island, New York City Metro) and then say "Rideshare."

Employers

The top concern cited by employees who are reluctant to rideshare is what to do when sickness, an emergency or an unexpected situation arises at home, school or elsewhere and no vehicle is available for them to leave work.

511NY Rideshare's Guaranteed Ride Program is like an insurance policy for your employees. If a ridesharing employee misses his or her carpool or vanpool from work due to an emergency, we'll pay for the ride to the destination by public transit or taxi (limitations apply). To learn more about Guaranteed Ride Program and how to enroll, email us or call 511 and say "Rideshare." Out-of-state travelers can call 888-GO511NY (888-465-1169), select a region (Hudson Valley/Catskills, Long Island, New York City Metro) and then say "Rideshare."