Contact Us - 511NY Rideshare
Contact Us
We'd love to hear from you.
We'd love to hear from you.
Or click "Chat now" in the bottom right corner to chat with one of our team members. Live chat is available Monday - Friday from 9am - 5pm, except Federal Holidays.
Give us a call
866-NY-COMMUTE (1.866.692.6668) (TTY: 711)Our Member Support Team is available every weekday except for Federal Holidays.
Monday - Friday 6:00 AM – 7:00 PM EST
Saturday - Sunday Closed
511NY Rideshare is a FREE service. If someone tries to charge you for any 511NY Rideshare services, email us at info@511nyrideshare.org or call us at 866 NY COMMUTE (866-692-6668).
511NY Rideshare's mission is to make it easier and more efficient for individuals and businesses to access timely information about transportation in New York State. NYSDOT recognizes that it is critical for individuals and businesses to be confident that their privacy is protected when they use 511NY Rideshare.