Telework & Transit Assistance - New York Forward 

As every region in New York State continues the reopening process, their transit and transportation situations will evolve. We keep this page updated with the latest transit updates, regulations and restrictions. This document shows what phase of reopening your region or county is currently in.

For guidance about supporting commuters returning to worksites, refer to this Association for Commuter Transportation (ACT) guidance document.

The 511NY Rideshare team is here to help (from our homes). Our team of experts can assist you in maintaining a productive telework environment, navigating transit for essential trips, or helping you begin to prepare to return to work safely. 

Contact us at 718-886-1343 or Or live chat with an expert by clicking "Chat now" in the bottom right corner of this page. 


Travel and Transit Updates
Updated August 18

Face coverings are required when traveling on public transportation statewide. Masks can be purchased at these subway stations, these Metro-North stations, these LIRR stations and on the S53, Bx12, SBS, Bx41, SBS, X63, X64 and X68 bus lines routes

NYC-Metro Resources 

MTA transit remains for essential workers only. The MTA has a 13-point plan for reopening. 

New York City 
MTA transit subways and buses are operating on normal weekend service. 

Staten Island Railway is running more frequently with more trains at peak hours. 

The Subway continues to be closed from 1am - 5am daily. See alternate options here

NYC Ferry has launched a 2020 summer schedule.

NY Waterways is operating on a modified summer schedule. 

The Port Authority suspended cash toll collection on the George Washington Bridge, Lincoln Tunnel and Holland Tunnel and suspended the carpool discount program.

Liberty Landing Ferry service has resumed.

Hudson Valley
Metro-North continues to add trains as ridership increases. Check the schedule before riding. Most ticket counters remain closed and cash is not accepted onboard. Off-peak fares are in effect.

Metro-North connecting services are operating on reduced schedules. 

The Bee-Line bus (Westchester) has resumed regular service. Fare collection and front door boarding have resumed. 

Transportation of Rockland (TOR) has implemented rear door boarding and is waiving fares.

All Putnam County (PART) has resumed regular service including Paratransit and Croton Falls Shuttle.

Dutchess County Public Transit has resumed full service. Same-day, on-demand service is available to seniors, veterans and persons with disabilities for urgent trips (call 845-486-3555). Fare collection has resumed. 

Rockland Coach USA continues to increase bus service as ridership increases. Service advisories here.  

Ulster County Area Transit is operating with increased service.

Long Island
Long Island Railroad is running more frequent service. Off-peak fares remain in effect. Ticket offices are open at Penn Station, Jamaica Station and Atlantic Terminal. 

NICE Bus is operating on a regular weekday schedule, and fare collection has resumed. 

Davis Park Ferries is operating on a modified schedule. 

New Jersey
NJ Transit rail & light rail has resumed full weekday service, and bus services is operating on a full regular weekday schedule. NJT bus tickets are being cross-honored on all NJT rail lines.

Upstate NY Resources 

Capital District Public Transit (CDTA) is operating with major schedule changes. Front door boarding and fare collection will resume soon.

Greater Glens Falls Transit (GGFT) service has resumed with minor changes. Trolley service has also resumed.

All Clinton County Public Transit service remains suspended. 

Greene County Transit has moved to Dial-A-Ride service (call 518-943-3625).

Central NY Resources 

Centro (Syracuse) buses are operating on regular weekday schedules (except discontinued routes). Fares are being collected in all counties except Oneida. Intercity bus service connecting Oswego County and Cayuga County to Syracuse has resumed.

Broome County Transit has resumed fares collection and continues to operate on a modified schedule. 

Tompkins Consolidated Area Transit (TCAT) is operating on their fall schedule

Western NY Resources  

Niagara Frontier Transportation Authority (NFTA) (Buffalo) Metro Rail and Bus is operating on a regular schedule for essential workers only. Fare collection has resumed.

Regional Transit Services (RTS) fare collection has resumed. Check schedules before taking a trip.

Chautauqua Area Regional Transit System is operating full weekday service.

Olean Area Transportation Services is operating modified service. 


Setting Up and Maintaining Telework

Visit the 511NY Rideshare Telework Page 

511NY Rideshare telework experts compiled advice, information and resources on our telework page to help you implement a telework program and maintain it long-term. 

Person working from home on a laptop with a cat

On the telework page you will find: 

  • Tips for employers / managers 

  • Tips for individuals

  • Tools for successful teleworking:

    • Collaboration tools

    • File sharing tools 

  • Special offers from companies and organizations to make the transition to telework seamless

Join our community of new and seasoned teleworkers on social media: 

  • Offer or receive tips and "hacks" for teleworking

  • Share your telework space 

  • Share your children's transportation art 

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covid health

For health information or updates on Covid-19 in the state of New York, visit or  

Questions? Call the Novel Coronavirus (COVID-19) Hotline:1-888-364-3065  

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