Telework & Transit Assistance - New York Forward 

As every region in New York State continues the reopening process, their transit and transportation situations evolve. We keep this page updated with the latest transit updates, regulations and restrictions. This document shows what phase of reopening your region or county is currently in.

For guidance about supporting commuters returning to worksites, refer to this Association for Commuter Transportation (ACT) guidance document.

The 511NY Rideshare team is here to help (from our homes). Our team of experts can assist you in maintaining a productive telework environment, navigating transit for essential trips, or helping you begin to prepare to return to work safely. 

Contact us at 718-886-1343 or Or live chat with an expert by clicking "Chat now" in the bottom right corner of this page. 


Travel and Transit Updates
Updated November 30

Face coverings are required when traveling on public transportation statewide.

Fare collection has resumed statewide.

NYC-Metro Resources 

Riding MTA, LIRR or Metro-North without a mask will result in a fine. Free masks will be provided - ask at a booth or a station ambassador. 

The MTA has a 13-point plan for reopening. Traveling without a mask could lead to a fine - ask the MTA for a free mask if you need one.

New York City 
MTA transit subways and buses are operating on a regular schedule, but overnight service continues to be suspended from 1 AM to 5 AM for disinfection. See alternate options here

NYC Ferry is operating on a regular schedule.

NY Waterway is operating on a new regular schedule. Check before riding.

The Port Authority has ended cash toll collection at the Holland Tunnel. The carpool discount program is temporarily reinstated at the upper level of the George Washington Bridge and the Lincoln Tunnel. 

Liberty Landing Ferry service has resumed.

Hudson Valley
Metro-North is operating regular service. Check schedule before riding. Off-peak fares are in effect.

Some Metro-North connecting services are operating on Essential Service Schedules. Check before riding.

The Bee-Line bus (Westchester) is operating with regular service.

Transportation of Rockland (TOR) check schedule before riding.

All Putnam County (PART) has resumed regular service including Paratransit and Croton Falls Shuttle.

Dutchess County Public Transit has resumed full service. Same-day, on-demand service is available to seniors, veterans and persons with disabilities for urgent trips (call 845-486-3555). 

Rockland Coach USA has increased bus service as ridership increases. Service advisories here.  

Ulster County Area Transit is operating with increased service. Schedules here.

Long Island
Long Island Railroad is operating regular service. Off-peak fares remain in effect. 

NICE Bus is operating on a regular weekday schedule. 

Davis Park Ferries is operating on a modified schedule. 

New Jersey
NJ Transit rail & light rail & bus service is operating on a full regular weekday schedule.

Upstate NY Resources 

Capital District Public Transit (CDTA) is operating with major schedule changes. Check schedule before riding.

Greater Glens Falls Transit (GGFT) service has resumed with minor changes. Trolley service has also resumed.

All Clinton County Public Transit is operating with slight modifications to schedules. 

Greene County Transit has moved to Dial-A-Ride service (call 518-943-3625).

Central NY Resources 

Centro (Syracuse) buses are operating on regular weekday schedules (except discontinued routes).

Broome County Transit continues to operate on a modified schedule. 

Tompkins Consolidated Area Transit (TCAT) is operating on a reduced winter schedule through February 6.

Western NY Resources  

Niagara Frontier Transportation Authority (NFTA) (Buffalo) Metro Rail and Bus is operating on a regular schedule with several route changes

Regional Transit Services (RTS) Check schedules before taking a trip.

Chautauqua Area Regional Transit System is operating full weekday service.

Olean Area Transportation Services is operating on a modified schedule


Setting Up and Maintaining Telework

Visit the 511NY Rideshare Telework Page 

511NY Rideshare telework experts compiled advice, information and resources on our telework page to help you implement a telework program and maintain it long-term. 

Person working from home on a laptop with a cat

On the telework page you will find: 

  • Tips for employers / managers 

  • Tips for individuals

  • Tools for successful teleworking:

    • Collaboration tools

    • File sharing tools 

  • Special offers from companies and organizations to make the transition to telework seamless

Join our community of new and seasoned teleworkers on social media: 

  • Offer or receive tips and "hacks" for teleworking

  • Share your telework space 

  • Share your children's transportation art 

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covid health

For health information or updates on Covid-19 in the state of New York, visit or  

Questions? Call the Novel Coronavirus (COVID-19) Hotline:1-888-364-3065  

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