Telework & Transit Assistance - New York Forward 

As every region in New York State continues the reopening process, their transit and transportation situations will evolve. We keep this page updated with the latest transit updates, regulations and restrictions. This document shows what phase of reopening your region or county is currently in.

For guidance about supporting commuters returning to worksites, refer to this Association for Commuter Transportation (ACT) guidance document.

The 511NY Rideshare team is here to help (from our homes). Our team of experts can assist you in maintaining a productive telework environment, navigating transit for essential trips, or helping you begin to prepare to return to work safely. 

Contact us at 718-886-1343 or Or live chat with an expert by clicking "Chat now" in the bottom right corner of this page. 


Travel and Transit Updates
Updated July 8 

Face coverings are required when traveling on public transportation statewide

NYC-Metro Resources 

MTA transit remains for essential workers only. The MTA has a 13-point plan for reopening. 

New York City 
MTA transit subways and buses are operating on normal weekday service. 

Staten Island Railway is running more frequently with more trains at peak hours. 

There continues to be no subway service from 1am - 5am daily. Essential workers can plan their overnight trip with the MTA's Essential Connector program.

NYC Ferry has resumed a regular schedule.

All NY Waterways bus service and ferries are operating on a modified schedule which is consitently added to. Plan ahead before

The Port Authority suspended cash toll collection on the George Washington Bridge, Lincoln Tunnel and Holland Tunnel and suspended the carpool discount program.

Liberty Landing Ferry service is suspended. 

Hudson Valley
Metro-North Hudson, Harlem and New Haven lines continue to add trains - the new schedule is a 115% increase from the May 27 schedule. Pasack Valley and Port Jervis have resumed regular service. Most ticket counters remain closed and cash is not accepted onboard. 

Metro-North to CT: Subsitute buses are operating for Waterbury branch and Danbury Branch service. New Canaan Branch trains are operating hourly. Wassaic Branch is operating every two hours between Southeast and Wassaic on weedays (no weekend service). 

Metro-North connecting services are operating on reduced schedules. 

The Bee-Line bus (Westchester) has be resumed regular service on Monday, June 15. Rear boarding is still in place, and payment is not required. 

Transportation of Rockland (TOR) has implemented rear door boarding and is waiving fares.

All Putnam County (PART) has resumed regular service including Paratransit and Croton Fall Shuttle.

Dutchess County Public Transit has resumed all Fixed Route Service. Same-day, on-demand service is available to seniors, veterans and persons with disabilities for urgent trips. Fares are not being collected.

Rockland Coach USA bus service has been increased. 

Ulster County Area Transit is operating with increased service for July.

Long Island
Long Island Railroad is running more frequent service. Off-peak fares remain in effect and cash is not accepted at counters or on trains. Ticket offices are open at Penn Station, Jamaica Station and Atlantic Terminal. Customer areas at Penn Station are open 24/7.

NICE Bus is operating on a regular weekday schedule, and fare collection has resumed. 

Davis Park Ferries is operating on a modified schedule. 

New Jersey
NJ Transit rail & light rai has resumed full weekday service, and bus services is operating on a full regular weekday schedule. NJT bus tickets are eing cross-honored on all NJT rail lines.

Upstate NY Resources 

Capital District Public Transit (CDTA) will be making major schedule changes beginning July 12. Front door boarding and fare collection will resume soon.

Greater Glens Falls Transit (GGFT) service has resumed with minor changes. Trolley service has also resumed.

All Clinton County Public Transit service remains suspended, with plans to resume soon. 

Greene County Transit has moved to Dial-A-Ride service.

Central NY Resources 

Centro (Syracuse) buses are operating regular weekday schedules (except discontinued routes). Fares are being collected in all counties except Oneida.

Broome County Transit has resumed fares collection and continues to operate on a modified schedule. 

Tompkins Consolidated Area Transit (TCAT) extended their no-fare policy through September 5. Buses continue to operate on a summer service schedule. 

Western NY Resources  

Niagara Frontier Transportation Authority (NFTA) (Buffalo) Metro Rail and Bus is operating on a regular schedule for essential workers only. Fare collection has resumed.

Regional Transit Services (RTS) Monroe service is operating on a normal schedule. RTS Monroe will resume fare collection on July 15. RTS Genesee & Wyoming, RTS Ontario, Seneca and Wayne, Orleans and Livingston are operating as Dial-a-Ride service. Dial-a-Ride fares will be collected stating July 15 at a discounted rate of $1. Regular service will resume July 15 for RTS Genessee, RTS Orleans and RTS Wyoming.

Chautauqua Area Regional Transit System is operating full weekday service.

Olean Area Transportation Services is operating modified service. 


Setting Up and Maintaining Telework

Visit the 511NY Rideshare Telework Page 

511NY Rideshare telework experts compiled advice, information and resources on our telework page to help you implement a telework program and maintain it long-term. 

On the telework page you will find: 

  • Tips for employers / managers 

  • Tips for individuals

  • Tools for successful teleworking:

    • Collaboration tools

    • File sharing tools 

  • Special offers from companies and organizations to make the transition to telework seamless

Join our community of new and seasoned teleworkers on social media: 

  • Offer or receive tips and "hacks" for teleworking

  • Share your telework space 

  • Share your children's transportation art 

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covid health

For health information or updates on Covid-19 in the state of New York, visit or  

Questions? Call the Novel Coronavirus (COVID-19) Hotline:1-888-364-3065