Transit & Microtransit

Transit and its advantage

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Transit can be a convenient way to take the stress out of commuting. Improve your commute and quality of life by taking the train, subway, bus, or ferry. Or combine multiple modes with walking and biking! 

511NY Rideshare members have access to: 

  • Customized door-to-door itineraries.
  • The FREE Guaranteed Ride Program. We’ll give eligible candidates $300 a year in total ride credits to use on a taxi, Lyft, or Uber ride to leave work in an emergency when you regularly take transit (terms and limits apply).
  • Pre-tax benefits through your employer – we’ll talk to them on your behalf if they don’t already offer this.

"[When I drove] I felt way more tired even though my commute took less time. I had to focus on the road, I couldn’t work while I was commuting. Now, if I want to work or nap, I can take the bus or train. "

Kristina R., 511NY Rideshare

Transit Buddy

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We are excited to offer a new service for our 511NY Rideshare members. Fill out this form to be matched with a transit buddy - someone taking a similar transportation route who can travel with you. You never know who you could meet on your commute, and we hope some of our members will be encouraged to try new modes of transportation with a little help from a buddy! 

Personalized Travel Assistance

Fill out the form below to receive personalized travel assistance from the 511NY Rideshare team.

A mobile number is required to receive travel assistance by text (SMS) messaging. To stop (opt-out) receiving future SMS messages, reply to a recent notification with the word "Stop".

You will receive your personalized travel assistance reply via email within one business day.


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Microtransit refers to private multi-passenger transportation services that serve passengers using dynamically generated routes, with passengers typically meeting vehicles at common pick-up/drop-off points (USDOT). 

New York State has several microtransit providers in operation, often filling the first/last-mile gap and allowing New Yorkers to connect to other transportation options.

  • CDTC FLEX in the Capital District offers on-demand microtransit with flexible routing and scheduling.
  • CircuitNR operates a free shuttle service in New Rochelle connecting downtown New Rochelle. Circuit also operates seasonal shuttles in Montauk, East Hampton, Southampton, and Williamsburg Brooklyn.
  • Via NYC provides on-demand transportation – taking multiple passengers heading in the same direction in a shared vehicle. They also provide airport and other shuttles throughout the five boroughs. 
  • Uberpool allows riders to share their ride with others along their route. 
  • Lyft allows riders to share rides with friends or other people along their route.
  • Myle allows riders to share rides with others along their route. 

Transit Trip Planner

Enter a start and end address below to see your transit options. You can also click on the map to set up start and end locations.

Join the Community

Sign up or log in to take advantage of 511NY Rideshare member benefits.

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Travel Resources

To find your local travel resources, select your county from the list below.