Contact University of Rochester Transportation and Parking

Please get in touch with the University of Rochester Department of Transportation and Parking Management if you have questions about transportation and parking programs, including:

  • Shuttles
  • Biking
  • Carpool parking permits


Phone: 585-275-4524


Contact 511NY Rideshare

If you have questions about 511NY Rideshare tools, services, or your member profile, please use the contact information below.

Send us an Email

or click "Chat now" in the bottom right corner to chat with one of our team members.

Give us a call

866-NY-COMMUTE (1.866.692.6668)

Our Member Support Team is available every weekday except for Federal Holidays.

Monday - Friday - 6:00 AM – 7:00 PM

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