Contact Us

Contact 511NY Rideshare

Have questions about how to use the tools on the rideshare portal?

Email us.

If you ever have questions or need assistance with the rideshare tools, email

Give us a call.

Give us a call at 718-886-1343 or 866-NY-COMMUTE

Our Member Support Team is available every weekday except for Federal Holidays.

Monday - Friday: 6:00 AM – 7:00 PM EST

Saturday - Sunday: Closed