Guaranteed Ride Program

511NY Rideshare members who work full time and regularly commute by carpool, vanpool, public transit, walking or biking are eligible for the free Guaranteed Ride Program (GRP). When you need to leave work unexpectedly, and can’t use your regular mode of commute, we’ll get you to your destination by Lyft, Uber, taxi or public transit—up to $300 in total ride credits a year.*

*Limitations apply.

GRP by Region

The GRP operates differently in different regions around the state. Select the region of your work location below to learn more. Work location not listed yet? Check back soon, we are implementing GRP across the state!

Guaranteed Ride Program

Are you a sustainable commuter? If you take public transportation, carpool, vanpool, bike or walk to work - great news, you are! Individuals who take alternative modes of transportation at least two times per week are eligible to receive up to 4 free rides per calendar year to home, or to a medical or family emergency through 511NY Rideshare's Long Island Guaranteed Ride Program (GRP).

When an emergency arises (limitations apply) and you're stuck at work, call a designated service provider to schedule a pick-up. Just have a printed and completed Long Island GRP Voucher ready to give to a service provider at the time of your pick-up. It's that easy!

Terms and conditions do apply.

To learn more as well as enroll in the program, sign in and go to the Guaranteed Ride Program page to complete your GRP registration form.

For further information, please contact Siobhan Jones, Siobhan.Jones@nyumc.org, 631-425-2241.