Match Me in Emergencies

511NY Rideshare now offers the ability to only be matched in the ridematching system in the event of an emergency. Choosing this option upon registering enables you to show up on other registrants' matchlist only when there is a declared emergency event. You will not be searchable when there is not an emergency.

An emergency event will be determined by NYSDOT and 511NY Rideshare and may describe any event that significantly hinders travel conditions, including severe weather events, transit service disruptions, construction events, or large-scale sporting events. During an emergency event, it may be easier and/or required for you to travel by sharing a ride with others.

Choose this option if you only want others to find you as a ridematch during an emergency. Others will not be able to find you as a ridematch during a regular rideshare search. You will still be able to use the ridematching system to find others to carpool or vanpool with.

Do NOT choose this feature if you want to be matched with other registrants for regular ridematching.

You may turn this feature on or off at any time by going to your profile and unchecking the box for Match Me in Emergencies. You may also change other ridematch settings at any time by going to your profile and making updates.

For questions, please contact 511NY Rideshare. Call 511 and say "Rideshare"" between 6:00 am - 7:00 pm, Monday to Friday to be connected to one of our customer service representatives. Out-of-state travelers call 888-GO511NY (888-465-1169), select a region (Hudson Valley/Catskills, Long Island or New York City Metro) and then say "Rideshare."