Contact 511NY Rideshare

If you ever have questions or need assistance, call 511 and say "Rideshare" to connect with 511NY Rideshare Customer Service staff (6am to 7pm M-F). If you are calling from out-of-state call 888-GO511NY (888-465-1169), select the New York City Metro, Long Island, or Hudson Valley region and then say "Rideshare." Or email them at