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Hudson Valley

Hudson Valley GRP Region Hero

Hudson Valley GRP Description

Members commuting to or within the Hudson Valley can use up to $300 per year toward qualified rides. Members may use the GRP in the event of an emergency or an unexpected situation.

Hudson Valley GRP Region Accordion

Members may use the GRP in the event of an emergency or an unexpected situation. The following are examples of valid reasons to utilize the program:

  • Unexpected personal or family emergency
  • Unscheduled overtime
  • Missed last scheduled public transit run
  • Driver of a carpool or vanpool had to leave work early for a family or personal emergency

The GRP may NOT be used for:

  • Previously scheduled medical appointments
  • Personal errands or travel
  • Business-related travel
  • Weather emergencies
  • Natural disasters
  • Building closings or evacuations
  • Transit disruptions

There's no limit on the number of rides you can take as long as you do not exceed your GRP allowance. Members can use up to $300 per year toward qualified rides.

You can use local taxis or ridesharing through Uber or Lyft.

  1. Print and fill out a Hudson Valley GRP Voucher and Reimbursement Form (located in your Welcome Packet).
  2. Contact a designated service provider, identified in your welcome packet to schedule a pick up.
  3. Give the cab driver your completed Hudson Valley GRP Voucher at the time of pick up.

When you are approved for GRP, you will receive a welcome email from Uber with instructions to add the 511NY Rideshare profile to your Uber account. You must complete the steps in the email before you are able to request a GRP ride through Uber.

To order a GRP ride using Uber, please follow the steps below:

  1. Enter destination
  2. Tap on the profile switcher
  3. Switch to the "511NY Rideshare" profile

While requesting a ride, members will be prompted to answer questions regarding the reason for their ride, which must be completed to qualify.

  1. Call 511NY Rideshare Member support at 1-866-692-6668, Monday through Friday 6 am - 7 pm. Our Member Support team will determine the eligibility of the ride based on the quoted trip cost, reason for the ride and trip location.
  2. Once approved, Member Support will arrange the ride over the phone and provide individuals with the make and model of the vehicle, license plate number and driver name.
  3. Please be sure to note all the details before accepting the ride from the Lyft driver.

Note: Service Providers (Uber, Lyft and local cab companies) can only pick you up at your 511NYRideshare registered work location.