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Contact Go Smart NYC
If you ever have questions or need assistance, call 511 and say "Rideshare" to connect with an Agent that can assist you (6am to 7pm M-F). If you are calling from out-of-state call 888-GO511NY (888-465-1169), select the New York City Metro region and then say "Rideshare." Or email them at firstname.lastname@example.org.